Reply anywhere.
One ticket, both surfaces.
Discord is great for chatting. The dashboard inbox is great for working. Triage, prioritise, and resolve from a focused view - and the customer never sees the seams.
Discord wasn’t built for support shifts. This is.
Dense lists, fast keyboard shortcuts, internal notes, and an archive you can actually search. The same conversation, on a surface designed for work.
Six promises, no add-ons required.
One queue across every bot
Triage from a single inbox no matter how many servers or bots your team runs.
Filter by what you’re working
Filter by status, tag, priority, or text search. Find the unassigned or high-priority ones in a click.
Notes that stay attached
Internal notes live on the ticket forever - invisible to the customer, visible to the whole team.
Search the full archive
Every resolved ticket stays searchable for as long as your account is active.
Reply from either side
Reply from the dashboard, the customer sees it in Discord. Reply from Discord, the dashboard catches up on the next refresh.
Built for long shifts
Dense lists, predictable layout, and a dark mode that won’t fry your eyes at 2am.
Made for triaging at scale.
Press Ctrl / ⌘+A to select every ticket in the current list, then close, claim, or tag them in one move. Esc exits selection. The rest is point-and-click - we’d rather ship the few shortcuts that exist than promise a full keyboard scheme we haven’t built yet.
Дайте вашему сообществу поддержку, которую оно заслуживает.
Бесплатный старт. Без карты. Создайте бота, подключите его к серверу - и вы в эфире меньше чем за пять минут.