AI-first support for Discord that sounds like your team.
Atlas drafts answers in your tone, cites your knowledge base, and hands the tough ones to staff with full context attached - inside Discord or in the dashboard.
Answers in seconds, in your tone.
Atlas reads your knowledge base and learns from staff corrections, then drafts answers that sound like a teammate - not a chatbot.
- Cites sources so users can verify
- Knows when to ask instead of guess
- Improves automatically as staff correct it
Every resolved ticket teaches Atlas.
When staff resolve support threads, Atlas extracts useful Q&A, auto-approves high-confidence answers, and sends uncertain ones to staff review before they become searchable.
- Learns from resolved support threads
- Auto-approves high-confidence Q&A
- Review, edit, reject, or undo from Discord
Discord, dashboard - same ticket.
Staff can answer inside Discord like always, or use the dashboard for a focused inbox view with notes, attachments, and ticket history.
- Inbox view across every server
- Staff pings on escalation in Discord
- Transcripts compressed for long-term storage
Quiet, careful, and built to be trusted.
Thousands of communities rely on us. We treat your data like we’d want our own treated - locked away, kept in the EU, and never up for sale.
Encrypted by default
Your bot token and secrets are locked before they touch the database, and never written to our logs.
Your data stays in the EU
Tickets, transcripts, and knowledge base entries live on European servers. Backups stay in the EU too.
We never sell your data
No advertisers. No resold tickets. We don’t use your conversations to train public AI models.
We tell you what we did
A clear audit log of dashboard actions, so we can answer questions when something looks odd.