Knowledge Base

Self-Service Support for Discord Servers

Connect your docs, FAQs, and guides so Atlas AI can suggest answers to common questions automatically.

Scans Your Whole Site

Point it at your website and it reads through all your pages, pulling in everything it finds.

Smart Answers

When Atlas suggests an answer, it shows how confident it is, so your team knows when to trust it.

Understands What You Mean

Even if someone asks a question differently than how your docs explain it, Atlas still finds the right answer.

Always Up-to-Date

Update your knowledge base any time your docs change. One click and it pulls in the latest.

How It Works

Setting Up Your Knowledge Base

1

Add Your Website

Paste your docs site link and TicketCord reads through all the pages it finds.

2

Check What Was Found

See which pages were picked up, and refresh any time your docs change.

3

Auto-Suggest in Tickets

When someone opens a ticket, Atlas checks your docs and suggests answers right away.

Get Started

Ready to Get Started?

Join thousands of Discord servers using TicketCord to provide exceptional support experiences.