Inactivity Detection
Automatically detect when a ticket has been inactive and trigger the close workflow.
Keep your server organized by automatically closing inactive tickets. Configurable timeouts, warning messages, and smart cleanup rules.
Automatically detect when a ticket has been inactive and trigger the close workflow.
Send a customizable warning before closing so users can respond if they still need help.
Set different inactivity timeouts for different ticket categories to match your support workflow.
Transcripts are saved automatically before closure and channels are cleaned up on their own.
Configure how long a ticket can be inactive before the auto-close process begins.
The bot sends a warning message giving the user a chance to respond before the ticket closes.
If no response is received, the ticket is closed, the transcript is saved, and the channel is removed.
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