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Support

Get Expert Support

Get instant private support via Discord DMs or contact us via email. Choose the method that works best for you.

Support Hours

Monday - Friday

Full Support

6 AM - 12 AM UTC

Saturday - Sunday

Limited Hours

10 AM - 8 PM UTC

Emergency Support

Critical Issues Only

24/7 Available

Before You Contact Us

Please Include:

• Discord server ID & bot name
• Detailed issue description
• Steps already attempted
• Error messages or screenshots

Quick Help Options:

• Discord Support (Fastest)
• Help Center for FAQs and guides
• Try the /help command in Discord

Discord DM Support

Get instant private support via Discord DMs

Fastest response times

Email Support

For non-urgent inquiries or email preference

[email protected]

24-48 hour response time