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Product Updates

TicketCord Changelog

Track the latest features, improvements, and bug fixes for TicketCord

Showing 3 of 36 updates

v2.38.0

2026-02-28

Feature Update

Design & Interface

Redesigned dashboard interface with improved navigation, updated theme switcher, and refined component styling throughout the admin panel and analytics sections

v2.37.0

2026-02-21

Improvements

AI Engine

Introduced Lite and Premium AI modes — Lite for fast, cost-efficient responses and Premium for higher-quality answers across all AI features

v2.36.6

2026-02-20

Feature Update

Welcome Messages

Add quick replies dropdown to ticket welcome messages with preconfigured responses for self-service support

Bug Fixes

Fixed a crash when knowledge base suggestions returned empty results
Resolved 5 stability issues identified through error triage