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Product Updates
TicketCord Changelog
Track the latest features, improvements, and bug fixes for TicketCord
Showing 3 of 36 updates
v2.38.0
2026-02-28
v2.38.0
2026-02-28
Feature Update
Design & Interface
•Redesigned dashboard interface with improved navigation, updated theme switcher, and refined component styling throughout the admin panel and analytics sections
v2.37.0
2026-02-21
v2.37.0
2026-02-21
Improvements
AI Engine
•Introduced Lite and Premium AI modes — Lite for fast, cost-efficient responses and Premium for higher-quality answers across all AI features
v2.36.6
2026-02-20
v2.36.6
2026-02-20
Feature Update
Welcome Messages
•Add quick replies dropdown to ticket welcome messages with preconfigured responses for self-service support
Bug Fixes
•Fixed a crash when knowledge base suggestions returned empty results
•Resolved 5 stability issues identified through error triage