7-day free trial on Basic, Pro & Enterprise · Cancel anytime
Compare what’s in each plan.
Side-by-side, no fine print. If something you need isn’t listed, write to us - chances are it’s already there.
Feature
Free
Basic
ProPopular
Enterprise
Core
Custom bots
Free1
Basic3
Pro3
Enterprise6
Custom bots
1
3
3
6
Tickets per month
FreeUnlimited
BasicUnlimited
ProUnlimited
EnterpriseUnlimited
Tickets per month
Unlimited
Unlimited
Unlimited
Unlimited
All 20+ Discord commands
Free
Basic
Pro
Enterprise
All 20+ Discord commands
Closed-ticket content retention
Free90 days
Basic90 / 180 / 365 / manual
Pro90 / 180 / 365 / manual
Enterprise90 / 180 / 365 / manual
Closed-ticket content retention
90 days
90 / 180 / 365 / manual
90 / 180 / 365 / manual
90 / 180 / 365 / manual
Remove TicketCord branding
Free-
Basic
Pro
Enterprise
Remove TicketCord branding
-
Custom bot status
Free-
Basic
Pro
Enterprise
Custom bot status
-
Custom footer text & icon
Free-
Basic-
Pro-
Enterprise
Custom footer text & icon
-
-
-
AI
Atlas AI assistant
Free-
Basic-
Pro
Enterprise
Atlas AI assistant
-
-
AI tokens per month
Free-
Basic-
Pro10M
Enterprise30M
AI tokens per month
-
-
10M
30M
Knowledge base sources
Free-
Basic-
Pro2
Enterprise15
Knowledge base sources
-
-
2
15
AI priority detection
Free-
Basic-
Pro
Enterprise
AI priority detection
-
-
Duplicate detection
Free-
Basic-
Pro
Enterprise
Duplicate detection
-
-
Smart auto-routing
Free-
Basic-
Pro-
Enterprise
Smart auto-routing
-
-
-
Operations
Analytics dashboard
Free-
Basic
Pro
Enterprise
Analytics dashboard
-
Auto-close inactive tickets
Free-
Basic
Pro
Enterprise
Auto-close inactive tickets
-
Custom embeds
Free1
Basic5
Pro5
Enterprise15
Custom embeds
1
5
5
15
Canned responses
Free-
Basic25
Pro25
EnterpriseUnlimited
Canned responses
-
25
25
Unlimited
Embed applications
Free-
Basic
Pro
Enterprise
Embed applications
-
Webhooks & integrations
Free-
Basic-
Pro-
Enterprise20 / guild
Webhooks & integrations
-
-
-
20 / guild
Business hours & SLAs
Free-
Basic-
Pro-
Enterprise
Business hours & SLAs
-
-
-
Approval workflows
Free-
Basic-
Pro-
Enterprise
Approval workflows
-
-
-
Trust & support
EU-only data hosting
Free
Basic
Pro
Enterprise
EU-only data hosting
Encrypted bot tokens
Free
Basic
Pro
Enterprise
Encrypted bot tokens
Community support
Free
Basic
Pro
Enterprise
Community support
Priority support
Free-
Basic24h response
Pro24h response
Enterprise12h response
Priority support
-
24h response
24h response
12h response
Custom legal terms
Free-
Basic-
Pro-
EnterpriseOn request
Custom legal terms
-
-
-
On request
Pricing FAQ
Pricing, billed how you want it.
Free is free forever - one bot, TicketCord branding, every command, unlimited tickets. The three paid plans (Basic, Pro, Enterprise) unlock more bots, customisation, AI, and integrations on top. You pay a flat monthly fee per account - not per server, not per ticket, not per seat. Run as many tickets through your bots as you like.
Start in minutes
Give your community the support they deserve.
Free to start. No credit card. Set up a bot, point it at your server, and you’re live in under five minutes.