Ticket Panels
Custom embeds with buttons that members click to open a ticket. Design panels with your branding, add multiple categories, and post them in any channel.
A complete ticket system for Discord with ticket panels, custom forms, private channels, a web dashboard, and AI automation. Manage support at any scale.
A Discord ticket system is an organized support workflow inside your Discord server. Instead of members asking for help in public channels where messages get buried, a ticket system creates private, trackable conversations between your staff and the people who need help.
A complete ticket system is more than just a bot. It includes ticket panels that members click to open a ticket, custom forms that collect information upfront, private channels where staff respond, a web dashboard for oversight, and tools like transcripts, analytics, and AI that help your team work faster.
TicketCord gives you all of these components as a self-hosted Discord bot. You create your own bot on the Discord Developer Portal, connect it to TicketCord, and get a fully managed ticket system running under your own branding.
Custom embeds with buttons that members click to open a ticket. Design panels with your branding, add multiple categories, and post them in any channel.
Modal forms that appear when a member opens a ticket. Collect the right information upfront with text fields, dropdowns, and multi-step forms.
Each ticket creates a private channel visible only to the member and assigned staff. Conversations stay organized and confidential.
Claim tickets, transfer between staff, add users, set priority, and close with a reason. Slash commands and buttons for every action.
Manage everything from a browser. View open tickets, read transcripts, track staff performance, and configure settings without opening Discord.
Atlas AI analyzes tickets, routes them to the right team, detects priority and sentiment, and answers questions from your knowledge base automatically.
Handle ban appeals, bug reports, and player support. Custom forms collect server name, issue type, and screenshots before a ticket opens.
Route billing questions to one team, technical issues to another. Atlas AI answers FAQs from your knowledge base so staff focus on complex issues.
Manage sponsorship inquiries, collaboration requests, and community reports. Keep sensitive conversations private and organized.
Students or members submit requests through forms. Staff track response times and resolution rates through the analytics dashboard.
Get a complete Discord ticket system running in 5 steps.
Go to the Discord Developer Portal, create a new application, and generate a bot token.
Sign in to TicketCord, paste your bot token, and configure basic settings like ticket categories and staff roles.
Use the embed designer to create a ticket panel. Add your branding, set up buttons for each ticket category, and attach forms.
Use the generated invite link to add your bot to your Discord server with the correct permissions.
Post the ticket panel in your support channel. Members can immediately start opening tickets.
Join thousands of Discord servers using TicketCord to provide exceptional support experiences.