Your Own Bot vs Shared Bot
TicketCord lets you create your own Discord bot with your chosen name and avatar. Ticket Tool is a shared bot used by thousands of servers simultaneously.
Both are popular Discord ticket bots, but they work very differently. TicketCord gives you your own bot with AI features, while Ticket Tool is a shared bot you invite to your server.
| Feature | TicketCord | Ticket Tool |
|---|---|---|
| Your own dedicated bot | ||
| Custom bot name & avatar | ||
| White-label (no branding) | ||
| AI-powered ticket routing | ||
| AI knowledge base | ||
| Web dashboard | ||
| Ticket transcripts | ||
| Custom forms & modals | ||
| Auto-close tickets | ||
| Analytics dashboard | ||
| Sentiment analysis | ||
| 18 language support | ||
| ModMail (DM tickets) | ||
| AES-256 encryption | ||
| Free tier available |
TicketCord lets you create your own Discord bot with your chosen name and avatar. Ticket Tool is a shared bot used by thousands of servers simultaneously.
TicketCord includes Atlas AI for smart routing, priority detection, sentiment analysis, and knowledge base answers. Ticket Tool has no AI capabilities.
On TicketCord Pro, your bot has zero TicketCord branding - it looks like your own custom-built bot. Ticket Tool always shows its own branding.
TicketCord provides real-time analytics with staff performance, response times, and ticket trends. Ticket Tool offers basic logging.
Schließ dich Tausenden Discord-Servern an, die TicketCord für erstklassige Hilfe nutzen.