Platform vs Shared Bot
TicketCord is a platform where you create your own bot. Tickets Bot is a single shared bot used across all servers. Your bot, your identity.
Tickets Bot (tickets.bot) is one of the most popular Discord ticket bots. Here's how it compares to TicketCord - a platform where you create and host your own ticket bot.
| Feature | TicketCord | Tickets Bot |
|---|---|---|
| Your own dedicated bot | ||
| Custom bot name & avatar | ||
| White-label (no branding) | ||
| AI-powered ticket routing | ||
| AI knowledge base | ||
| Web dashboard | ||
| Ticket transcripts | ||
| Custom forms & modals | ||
| Auto-close tickets | ||
| Thread-based tickets | ||
| Analytics dashboard | ||
| Sentiment analysis | ||
| 18 language support | ||
| ModMail (DM tickets) | ||
| Free tier available |
TicketCord is a platform where you create your own bot. Tickets Bot is a single shared bot used across all servers. Your bot, your identity.
TicketCord includes Atlas AI for automatic routing, priority detection, duplicate detection, and knowledge base answers. Tickets Bot relies on manual staff handling.
TicketCord Pro gives you a fully white-label bot. Tickets Bot always displays its own branding in your server.
Track staff performance, response times, SLA compliance, and sentiment trends with TicketCord's analytics dashboard. Tickets Bot has basic stats.
Dołącz do tysięcy serwerów Discord, które używają TicketCord do zapewniania wyjątkowych doświadczeń wsparcia.