# Reviewing learned Q&A from Discord

> Approve, edit, reject, or undo learned answers without leaving Discord - staff-only controls keep the knowledge base accurate.

## Review without leaving Discord

When Atlas learns something new from a resolved ticket, the review controls appear right where your team already works - in Discord. Staff can act on a learned answer in place, without opening the dashboard.

## The four actions

- **Approve** - the answer becomes searchable knowledge and Atlas can use it in future replies.
- **Edit** - open the answer in a modal, correct it, and save; the entry is stored as modified so you can see it was human-tuned.
- **Reject** - the pair is discarded and will not be suggested again.
- **Undo** - auto-approved entries can be pulled back out of the knowledge base at any time, removing the entry and its search index together.

## Who can review

Review actions are **staff-only** and verified at runtime - a regular member pressing the buttons gets a polite refusal. That keeps the knowledge base a staff-curated space even in busy servers.

## Where the queue comes from

Entries arrive here from [autonomous learning](https://ticketcord.net/help/ai/autonomous-learning): high-confidence pairs are auto-approved (and can be undone), uncertain ones wait for one of the actions above. Approved content is cited in answers like any other [knowledge-base source](https://ticketcord.net/help/ai/knowledge-base).

## Machine-readable resources

- [Canonical HTML](https://ticketcord.net/help/workflows/learning-review)
- [TicketCord llms.txt](https://ticketcord.net/llms.txt)
- [AI page index](https://ticketcord.net/api/ai/pages)