# TicketCord vs TicketsBot | Plans, Retention and Whitelabel

> Source-linked TicketCord vs TicketsBot comparison covering bot ownership, per-account versus per-server pricing, panels, retention, analytics, and whitelabel.

**Public listings checked July 18, 2026.**

A source-linked comparison of dedicated and shared bot models, per-account versus per-server billing, panel limits, retention, analytics, and whitelabel availability. Public listings checked July 18, 2026.

**Methodology:** We checked vendor-owned pricing, product, documentation, and privacy pages on July 18, 2026. Rows include only claims supported by those primary sources.

**Limitations:** Prices, regional checkout terms, experiments, and plan availability may vary. Verify the live vendor page before buying. This comparison does not claim a universal winner.

| Decision point | TicketCord | TicketsBot |
| --- | --- | --- |
| Bot identity | Customer-created dedicated bots are included on every plan; branding controls begin on Basic. | TicketsBot provides a shared bot on Free and Premium. Its Whitelabel plan lists a dedicated hosted bot using the customer’s token. |
| Billing model | Flat account-level billing with 1, 3, 3, or 6 custom bots depending on plan. | Premium is publicly described as licensed per server. The paid price fields displayed “Processing...” when checked. |
| Panels and tickets | All plans allow unlimited tickets. Custom embed limits are 1 on Free, 5 on Basic and Pro, and 15 on Enterprise. | Free publicly lists unlimited tickets and 3 panels. Premium and vote access list unlimited panels. |
| Retention and analytics | Free uses 90-day closed-ticket content retention. Paid plans add flexible retention; analytics begins on Basic. | Free publicly lists 90-day audit-log retention. Premium lists 1-year retention and analytics. |
| AI and knowledge base | Atlas AI and knowledge-base sources begin on Pro; Enterprise adds smart auto-routing and larger allowances. | The public TicketsBot pricing page does not list AI or knowledge-base entitlements in its plan comparison. |

## Choose based on ownership, retention, and total scope

- TicketCord may fit when one account needs several dedicated bots and optional AI with knowledge-base handoff.
- TicketsBot may fit when a shared bot, three free panels, and a separate per-server Premium path match the requirement.
- Verify the live Premium and Whitelabel checkout price because the public paid price fields were not populated when checked.

## Primary sources

- [ticketsbot.cloud/premium](https://ticketsbot.cloud/premium)
- [ticketcord.net/pricing](https://ticketcord.net/pricing)
- [ticketcord.net/features](https://ticketcord.net/features)
- [ticketcord.net/security](https://ticketcord.net/security)
- [ticketcord.net/privacy](https://ticketcord.net/privacy)

## Machine-readable resources

- [Canonical HTML](https://ticketcord.net/comparison/vs-tickets-bot)
- [TicketCord llms.txt](https://ticketcord.net/llms.txt)
- [AI page index](https://ticketcord.net/api/ai/pages)